Thank you for shopping at Aurasphere. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
1. Shipping Destinations
We currently ship to customers across Europe and Africa. Please note that shipping availability may vary depending on your specific location. You can confirm whether we ship to your area during the checkout process.
2. Processing Time
Orders are typically processed within 1-3 business days. Processing time includes order verification, quality check, and packaging. Please note that processing times may be longer during peak seasons or promotional periods.
3. Shipping Time
Shipping times vary depending on your location and the shipping method selected at checkout. Estimated shipping times are as follows:
Please note that these are estimated shipping times and are not guaranteed. Actual delivery times may vary due to factors such as customs clearance, local postal services, and unforeseen circumstances.
4. Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping destination, and the shipping method selected at checkout. You can view the shipping costs for your order during the checkout process before completing your purchase.
5. Shipping Methods
We offer a variety of shipping methods to meet your needs. Available shipping methods will be displayed at checkout. Options may include standard shipping, expedited shipping, and express shipping.
6. Customs and Import Duties
Orders shipped to destinations outside of China may be subject to customs duties, import taxes, and fees. These charges are the responsibility of the recipient. Aurasphere is not responsible for any customs duties, import taxes, or fees incurred on your order.
Please check with your local customs office for information on customs duties and import taxes in your area.
7. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on the carrier’s website.
8. Delivery Issues
If you experience any issues with the delivery of your order, such as delays, lost packages, or damaged items, please contact us at [email protected] or [email protected]. We will work with you to resolve the issue.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
